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Fleet Management Mobile App

Native iOS and Android fleet management app designed and shipped in 10 weeks, rated 4.8★ on the App Store.

Fleet Management Mobile App
ClientClearRoute
CompletedSeptember 2023
Duration10 weeks

Where ClearRoute was stuck.

ClearRoute's 200 drivers were using a combination of WhatsApp groups, paper manifests, and phone calls to coordinate deliveries. Dispatchers had no real-time visibility into vehicle location, delivery status, or exceptions. Customer satisfaction scores were falling due to unpredictable ETAs and missed delivery windows.

How we solved it.

We ran a two-week discovery sprint with drivers, dispatchers, and operations managers to map the actual workflow, which differed significantly from the documented process. The resulting design prioritised one-tap status updates for drivers and a live dispatch board for coordinators. We built the app in React Native with a Node.js backend, integrating with existing routing software via API. Weekly user-testing sessions with real drivers informed 14 design iterations before launch.

Results that matter.

The app launched to all 200 drivers in week 10. Dispatcher call volume dropped by 61 % in the first month as real-time status eliminated most check-in calls. On-time delivery rate improved from 78 % to 94 %. The App Store rating settled at 4.8★. Drivers, unprompted,, described it as 'the first app built by someone who actually talked to a driver'.

App Store rating
4.8 ★

iOS & Android

On-time delivery
94 %

up from 78 %

Dispatcher calls
−61 %

first month

Time to ship
10 wks

kick-off to launch

"Every other agency told us 10 weeks was impossible to the quality bar we required. Setten said yes, scoped it properly, and delivered on day 68. What I didn't expect was how much they cared about the business outcome. They rewrote a core feature mid-project because they spotted a usability issue in user testing that we had missed."
David Schneider
David Schneider
Founder, ClearRoute

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